Frequently Asked Questions
  • 1. What types of housekeeping equipment’s do you offer for rent?
    We offer a wide range of housekeeping equipment, including Industrial Vaccumes, Floor Scrubbers, Steam Cleaners, Carpet Cleaners, Pressure Washers, Outdoor, and more. Please check our catalog for a full list of available items.
  • 2. Do you offer short-term and long-term rental options?
    Yes, we offer both short-term and long-term rental options to accommodate your needs. Whether you need equipment for monthly, half-yearly, yearly and so on, we have flexible rental plans to suit your requirements.
  • 3. How can I rent equipment from your company?
    You can rent equipment by visiting our website and selecting the items you need. Once you’ve made your selection, you can choose your rental period and complete the booking process online. Alternatively, you can contact our customer service team for assistance.
  • 4. What are the rental rates?
    Rental rates vary depending on the type of equipment and the duration of the rental. Please refer to our pricing page for detailed information on rates. If you have specific needs or a custom rental request, feel free to contact us for a personalized quote.
  • 5. Are there any delivery or pickup charges?
    Delivery and pickup charges may apply based on your location distance and the equipment you are renting. These charges will be calculated during the booking process, and you will be informed of any additional costs before finalizing your rental.
  • 6. What happens if the equipment is damaged, Will I be charged for the damage?
    If the equipment sustains damage during your rental period, we will evaluate the extent of the damage upon its return. You may incur charges based on the necessary repairs or replacement costs. Rest assured, you will only be responsible for damages that exceed normal wear and tear. We will communicate any applicable charges clearly and transparently.
  • 7. Can I extend my rental period if needed?
    Yes, you can extend your rental period if you require more time. Please contact us before the end of your current rental period to arrange for an extension. Additional charges may apply.
  • 8. What is your cancellation policy?
    To cancel a rental, please provide at least one month's notice. Any pending amounts will be settled accordingly. For specific details regarding cancellations and refunds, please review our policy on the website or contact our customer service team.
  • 9. Do you offer any discounts or promotions?
    We occasionally offer discounts and promotions on our rental services. Be sure to check our website regularly or subscribe to our newsletter for updates on special offers.
  • 10. How do I contact customer service?
    You can reach our customer service team through the contact form on our website, via email, or by phone. Our contact details are provided on the "Contact Us" page.
  • 11. Do you require a deposit for rental equipment?
    Yes, a deposit may be required for certain types of equipment. The deposit amount will be specified at the time of booking and is refundable upon the safe return of the equipment.
  • 12. Are there any restrictions on where I can use the rented equipment?
    The rented equipment should be used in accordance with the manufacturer’s guidelines and should not be used for any purposes other than those specified. If you have any specific usage questions or concerns, please consult with our customer service team.
  • 13. How is the damage assessed and repaired?
    We have a team of professionals who will inspect the equipment once it is returned. If repairs are needed, our team will handle them and will inform you of any costs. Minor issues might be covered by the rental fee, but significant damage could incur additional charges.
  • 14. Can I repair the equipment myself?
    We do not recommend attempting to repair the equipment yourself, as this may void the rental agreement and could lead to further damage. Please contact us for assistance with any repairs or issues.
  • 15. What if the equipment is lost or stolen?
    If the equipment is lost or stolen, report it to us immediately and you will be responsible for the cost of replacement.
  • 16. How will equipment tracking be handled?
    Equipment tracking is managed through a combination of unique codes and tagging systems. Each item is assigned a specific code and tagged for easy identification and monitoring throughout its rental period. This ensures accurate tracking and efficient management of all equipment.
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